Office Policies

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Our Mission

Dr. Ince’s first priority is to provide the highest level of orthodontic care in a friendly, comfortable environment. Her orthodontic team's excellent, patient-oriented approach to orthodontics creates smiles that last a lifetime!

Office Hours

We are open to serve you, answer questions or schedule an appointment during the following hours:

O’Fallon Office
Monday & Thursday:
Tuesday:
Wednesday:
Friday:

Appointments

Appointments may be made by calling (636) 978-9300 or (636) 458-8848. After scheduling an appointment, we will mail you an information package. It will include a complete medical history form, which we ask you to complete and bring to your first appointment.

Appointments are an important part of your treatment, and this time has been reserved specifically for you. Please arrive on time. If you are more than 15 minutes late, you may be asked to reschedule.

We request a 24-hour notice if you need to cancel or reschedule your appointment. We are aware that unforeseen events sometimes require missing an appointment, and we appreciate your cooperation.

Insurance

Our office is committed to helping you maximize your insurance benefits. Because insurance policies vary, we can only estimate your coverage in good faith but cannot guarantee coverage due to the complexities of insurance contracts. Your estimated patient portion must be paid at the time of service. As a service to our patients, we will bill insurance companies for services. If you have any questions, our courteous staff is always available to answer them.